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Shipping policy

 

 

Please note: Due to Covid-19 transit times may suffer variation, due to sanitary inspections or flight/transit restrictions. 

 

Shipping Rates

 

Candy Tong Collection works closely with its carriers to provide a competitive shipping experience for our customers. Exact shipping charges are determined at the time of checkout based on the total price of the cart - once a determined value of purchase is reached, the delivery is free, meaning the usual shipment fees do not apply and are supported by Candy Tong Collection.

Free shipment applies for all orders in excess of $150.00.

Free shipping has an expected transit time of 2 to 5 business days.

 

Customs, duties and taxes

 

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the European Economic Area may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Candy Tong Collection has no control over these charges, nor can Candy Tong Collection predict what they may be.

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

Note:

 

Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, EORI, CPF, or Tax ID.